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Firms 'should use technology to prepare for disruptions'

20 April 2010

More organizations should employ technology as part of their business continuity programmes to reduce the impact of disruptions on their operations.

This is the view of Virgin Media Business Senior Product Manager for IP Multimedia, Alistair McKinnon, who suggested firms can limit problems caused by incidents such as the eruption of the volcano in Iceland by adopting such means of working.

"Technologies are really good to help out when the problems occur, but also they are improving productivity on a day to day basis," he explains, noting face-to-face meetings can still be held via video call when flights are not available.

According to Mr McKinnon, communications networks can also improve relationships between teams by making members "more contactable and approachable".

Non-emergency flights across the UK were grounded for the first time ever as a result of the Icelandic volcano, which is continuing to erupt emitting clouds of ash that pose a danger to aircraft.

Outsourcery recently business travel has been severely affected, with unified communications solutions providing a chance for firms to continue with their meeting plans.

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